Shipping policy
When does my order ship?
All orders are processed and shipped within 5 business days of purchase. Business days are Monday–Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays begin processing the next business day.
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow it to your door.
U.S. domestic shipping rates
| Order type | Order total | Rate |
|---|---|---|
| Retail | Under $150 | Calculated at checkout |
| Retail | $150 and over Free | Free standard shipping |
| Wholesale | Under $500 | Calculated at checkout |
| Wholesale | $500 and over Free | Free standard shipping |
Tracking your order
Every order — retail and wholesale — ships with a tracking number. You'll receive it by email as soon as your package leaves our facility. If you haven't received tracking information within 6 business days of your order, reach out to us and we'll sort it out.
Where do you ship?
We currently ship to Canada, the UK and Europe, and Australia and New Zealand. If your country isn't listed at checkout, we don't ship there yet — but we're expanding. Sign up for our newsletter to hear when we add new regions.
International shipping rates & times
| Region | Estimated transit | Rate |
|---|---|---|
| Canada | 5–10 business days | Calculated at checkout |
| UK & Europe | 7–14 business days | Calculated at checkout |
| Australia & New Zealand | 10–18 business days | Calculated at checkout |
Duties, taxes & customs
International orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in your order total or shipping cost at checkout.
We have no control over customs delays or additional fees — if you're unsure what to expect, we'd suggest checking with your local customs authority before ordering.